Host and customers service representative
Abu Dhabi, UAE • tabbio.com/abdullahalmansoori
Dedicated Emirati professional with experience in customer service, call center operations, and front-line support within healthcare and service environments. Proven ability to handle official inquiries, manage records, coordinate appointments, and communicate effectively with the public. Fluent in Arabic, English, and Chinese, with strong interpersonal, organizational, and problem-solving skills. Highly motivated to contribute to a UAE Government office role through professionalism, accuracy, confidentiality, and service excellence.
Excellent customer service and public-facing communication • Call center operations and professional call handling • Office administration and clerical support • Data entry, record keeping, and document management • Handling official inquiries and appointment coordination • Strong verbal and written communication skills • Multilingual communication (Arabic, English, Chinese) • Problem-solving and conflict resolution • Time management and task prioritization • Attention to detail and accuracy • Team collaboration and coordination • Ability to work under pressure in structured environments
At Global Catering Services, successfully upheld rigorous service standards and maintained workplace discipline, resulting in consistently positive guest feedback and seamless daily operations.
Zayed Military Hospital | Full-time | Abu Dhabi
Handled inbound and outbound calls professionally and efficiently. Assisted patients and visitors with inquiries, appointments, and information. Maintained accurate records and updated system data. Followed confidentiality and healthcare service protocols. Delivered high-quality customer service under pressure.
Global Catering Services | Full-time | Abu Dhabi
Welcomed and assisted guests in a professional manner. Coordinated with team members to ensure smooth daily operations. Managed customer requests and resolved issues politely. Maintained service standards and workplace discipline.
Al Etihad Model School
ARABIC (FLUENT) • ENGLISH (FLUENT) • MANDARIN (CONVERSATIONAL)